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Privacy Policy

Mehak Marketing (“we,” “us,” “our,” or the “Company”) operates the website mehakmarketing.com (the “Site”) and provides digital marketing, social media management, website & e-commerce, business development, content creation, and brand strategy services (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our Services. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you fill out our contact form, request an estimate, or subscribe to our newsletter, we may collect:

  • Name
  • Email address
  • File attachments you choose to upload (e.g., briefs, references, or project documents)
  • Any other information you voluntarily include in your message

1.2 Information Collected Automatically

When you browse our Site, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited, time spent on the Site, and referring pages
  • Site traffic and usage patterns (for analytics and performance purposes)

1.3 Information from Third-Party Tools

We use the following third-party tools, which may collect data as described in their own privacy policies:

  • Google reCAPTCHA used to protect our contact form from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
  • Website platform analytics/cookies (via our website builder) — used to understand site traffic and improve user experience. You will be shown a cookie consent banner where you can accept or decline non-essential cookies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, quote requests, and messages sent through our contact form
  • Provide, operate, and improve our Services
  • Send you our newsletter or marketing communications, where you have opted in
  • Protect the Site from spam, fraud, and abuse (via reCAPTCHA)
  • Analyze Site traffic and usage to improve content and performance
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies

Our Site uses cookies and similar tracking technologies to operate correctly and to understand how visitors use the Site. You will be presented with a cookie banner allowing you to accept or decline non-essential cookies. Essential cookies required for the Site to function may still be used. You can also control cookies through your browser settings at any time.

4. How We Share Your Information

We may share your information with:

  • Service providers who help us operate the Site or deliver our Services (e.g., our website hosting platform, reCAPTCHA/Google)
  • Legal authorities, where required by law, regulation, or valid legal process
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets, subject to standard confidentiality protections

We do not share your personal information with third parties for their own independent marketing purposes without your consent.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to and manage your inquiry or business relationship with us
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes and enforce our agreements

Once this information is no longer needed, it is securely deleted or anonymized.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access — request a copy of the personal data we hold about you
  • Right to correction — request correction of inaccurate or incomplete data
  • Right to erasure — request deletion of your personal data, subject to legal exceptions
  • Right to withdraw consent — opt out of marketing communications or newsletters at any time
  • Right to grievance redressal — raise concerns about how your data is handled

For users in India: These rights are provided in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act). You may contact us using the details below to exercise these rights or raise a grievance.

For users in the EU/EEA/UK: Where applicable, you may also have rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at mehak@redrealm.co.in.

8. Newsletter & Marketing Communications

If you subscribe to our newsletter, we will use your email address to send you updates, offers, and marketing content. You may unsubscribe at any time using the link provided in each email or by contacting us directly.

9. Children's Privacy

Our Site and Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

Our Site may contain links to third-party websites (including social media platforms such as Instagram). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Mehak Marketing 📧 Email: mehak@redrealm.co.in

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend having it reviewed by a qualified legal professional to ensure full compliance with applicable laws in your jurisdiction.